Ashland Intelligence

Medical practices

Your staff's time is too valuable for administrative busywork.

Independent practices and small clinics run lean. Every hour your front desk spends on phone tag, appointment reminders, and intake coordination is an hour not spent on patients. We deploy AI agents that handle the administrative layer — so your team can focus on care.

Book a free 15-min call →

What your agent handles

Appointment reminders — automated, not delegated.

Reminder calls and texts are time-consuming and easy to miss. Your agent sends appointment confirmations and reminders automatically, reducing no-shows without adding staff time.

New patient intake coordination.

Intake paperwork, insurance verification questions, and pre-appointment instructions can be handled by your agent before the patient walks in. Your front desk focuses on the people in front of them.

Referral and follow-up tracking.

Referrals that aren't followed up on are revenue that walks out the door. Your agent monitors referral status, sends follow-up messages, and flags anything that's gone quiet.

Provider and staff communication.

Scheduling changes, shift reminders, supply requests — your agent handles the internal communication layer that currently lives in group texts and sticky notes.

After-visit follow-up.

A check-in message a few days after a visit improves patient experience and catches issues early. Your agent sends them automatically — personalized, not templated.

A note on privacy

We configure these systems carefully. The agent operates on administrative and scheduling communication — not clinical records. We scope permissions tightly, document everything we build, and can work with your compliance requirements before touching any patient-facing workflows.

If you have specific compliance constraints, tell us in our first call. We'll tell you honestly what we can and can't support.

What this looks like in practice

  • New appointment booked → agent sends confirmation with intake instructions and parking info
  • 48 hours before appointment → reminder sent, patient confirms or reschedules
  • Referral sent → agent follows up with receiving provider at 5 days if no response
  • After visit → check-in message sent at 3 days, flags any concern for clinical staff
  • Front desk inbox → agent triages, drafts responses to routine questions, surfaces urgent items

Pricing

One-time setup starting at $3,000. Ongoing costs are $55–210/month depending on usage volume. For most practices, this is less than the cost of four hours of front desk overtime per month.

15 minutes to walk through what this would look like for your practice specifically.

Book a free 15-min call →